What cards do you accept?
We accept Visa (including Delta and Electron), Mastercard, UK Maestro, JCB and Solo cards. We don't accept cheques, AMEX or Dinerscards.
What currencies can I pay in?
Currently we only accept payments in £ sterling.
Is it safe to order online?
www.Sistaglam.co.uk is secure and we realise how important it is to securely store any information that you provide, so we maintain the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously. You can tell whether a page is secure as 'https' will replace the 'http' at the front of the Sistaglam.co.uk in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
I have a discount or offer code. How do I use it?
You can apply the discount or offer code in the view bag section. Only one code may be redeemed per order and there is a maximum of one code per person for a particular promotion. A minimum purchase price (inclusive of VAT) may be specified on the voucher or code. The discount code is redeemable on or before the expiry date specified in the voucher and may not be exchanged for cash.
You have refunded the wrong amount?
When we calculate the amount to refund you, we take into account any vouchers or promotions in the original purchase and also whether you are entitled to a refund on the delivery charge. If you think we have incorrectly calculated the refund amount, please visit our contact us section for methods of contact and provide us with your order number and details of what you think the refund should be. Once we have reviewed this we will get back in touch as soon as we possibly can to resolve any issues highlighted.